Hi everyone ! I’ve made some changes and after weeks going through important details and finalizing everything I needed to, I was screwed over by the worst platform for photographers I’ve ever had experience with.
Long story short, it used to be really easy to buy a photo of mine on 500px, unfortunately they changed a lot of things for the worse mostly, and made it harder to sell; they take sometimes up to 70% of my income on sales and 30% more of what they give me, just for wiring me my money… it’s absolutely outrageous and basically theft, but when you’re a struggling artist you don’t have much choice.
Anyway, after a couple of my followers complained they couldn’t buy any of my photos on 500px I checked it out and discovered that they removed the “download” option off almost every photograph that is for sale, but three… it doesn’t make any sense, they’re claiming just these three are royalty-free even though I uploaded many more with model releases and completed everything by the book for royalty-free sales.
My store licensing status is in the green, which means every single one of my photos was approved for sale with the correct license… yet, they won’t let people buy my work. I have a theory that this is happening because I do not have a “Pro” account, those accounts are extremely expensive and not everyone can afford them. These jerks working at 500px are liars who won’t come forward with these radical changes and are just forcing them on photographers.
So for now, despite all of my hard work and attention to detail, and after completing every single thing they’ve asked for licences and royalty-free sales, and more of etc… I am realizing that it was for nothing. At least I understand now why I haven’t been able to make a sale in the last three-months : it wasn’t my fault, like I originally thought, I doubted myself and imagined that maybe I had lost my edge for photography… no, in reality it’s because 500px cut off my means for sales.
It’s so insane, I cannot believe that this type of gross behavior exists. I am gonna have to move everything to a new place. This is going to be extremely tiring and difficult for me to do because I have other (unrelated) things I am managing at the same time. I won’t close my 500px account, I’ll keep uploading to share with who follows me on there, but that’s all I’ll be able to do. I’ll finish by saying, don’t bother selling on 500px if you’ve ever considered it. I am a member for years and made them sales, and look how they treat loyalty and artists.